FAQs

FREQUENTLY ASKED QUESTIONS

- All ULTIMAGOAL Purchasing Customers? Once, your purchase is complete. Please confirm your email address on file with Paypal.com is a correct or updated email address. Please ensure ULTIMAGOAL Inc. has your email address. If we do not have your correct Email Address, you will not receive your 1-SHIPPING-INFORMATION, 2-SET-UP-VIDEO-LINK & 3-ULTIMAGOAL MANUAL. In addition, ULTIMAGOAL Inc. does not sell or share ULTIMAGOAL customers contact information, all customers contact information is kept confidential. Please log onto - http://www.ultimagoal.com/contactus.html

- Outside the Continental United States Customer Sales? Please log onto - http://www.ultimagoal.com/contactus.html

- The Ultimate Soccer Training Video? FREE to all ULTIMAGOAL purchasing customers.

- ULTIMAGOAL SET-UP? Each ULTIMAGOAL customer is sent an email with the link to the Online-Setup-Video, along with their ULTIMAGOAL Shipment Tracking Information. New ULTIMAGOAL customers should not follow the DVD Setup, they must follow the most recent Online-Setup-Video sent by email - FREE to all ULTIMAGOAL Customers. For more information Please log onto - http://www.ultimagoal.com/contactus.html

- ULTIMAGOAL Manual? The ULTIMGOAL Manual is sent as a (.pdf) email attachment to ULTIMAGOAL Registered Customers. Once, an ULTIMAGOAL Customer makes a Successful Purchase, they are sent by email the ULTIMAGOAL Manual File along with their Shipment Tracking Number. If you are a ULTIMAGOAL Registered Customer and you did not receive the email for the Manual attachment. Please email us your name and shipping address to verify you are a ULTIMAGOAL Registered Customer and we will promptly email you the ULTIMAGOAL Manual. The ULTIMAGOAL Manual is only available to ULTIMAGOAL Registered Customers. * Email: Email@ULTIMAGOAL.com

- WHAT IS THE SIZE OF ULTIMAGOAL? ULTIMAGOAL has many transformations and can be altered into many goal and training modes. The size of ULTIMAGOAL in the two basic Goal Modes (US Measurement = Foot): *Small Goal mode = 3' ft height x 4' ft wide x 4' ft depth. *Large Goal mode = 4' ft height x 4' ft wide x 3' ft depth.

- WHAT IS ULTIMAGOAL'S SHIPPING WEIGHT? ULTIMAGOAL in the box is 55 lb. (US pounds).

- IS ULTIMAGOAL CHILDPROOF ? No, ULTIMAGOAL is not child proof. An Adult, Certified Coach or Trainer must accompany children. Adult supervision required. ULTIMAGOAL equipment is for all ages, Please follow all ULTIMAGOAL instructions and Safety must always be used.

- SHIPPING? (48 Continental United States)ULTIMAGOAL ships UPS Ground only (No Air Shipments), within the 48 Continental United States. Shipping to your destination takes 1 - 6 business days from departure date. You can check on how long it will take to get to your destination through www.UPS.com (USA) - The ULTIMAGOAL Shipping Center - Miami, Florida USA 33127.

- ULTIMAGOAL BOX, PACKAGE DAMAGED OR PARTS MISSING? Please contact ULTIMAGOAL immediately(Sales@ULTIMAGOAL.com). Do Not Return Shipment - All ULTIMAGOAL Shipments are Insured individually through UPS, we can immediately replace any damaged or missing parts. Contact - Sales@ULTIMAGOAL.com

- INTERNATIONAL SHIPMENTS (Outside the 48 Continental United States)? All ULTIMAGOAL INTERNATIONAL PURCHASES & SHIPMENTS (except Europe), please contact us by email at Email@ULTIMAGOAL.com - European customers please log onto http://www.ultimagoal.com/international.html

- ARE THERE ALTERNATIVE PAYMENT METHODS? Yes, please email us at Sales@ULTIMAGOAL.com or call us and we will make sure you have a successful purchase through ULTIMAGOAL.

- DOES ULTIMAGOAL NEED GROUND STAKES OR SPIKES? No, ULTIMAGOAL does not need ground stakes or spikes. Ground stakes or spikes can be dangerous. ULTIMAGOAL was designed to be free-standing and will not budge with a powerful strike. ULTIMAGOAL never stops rebounding and keeps you training.

- WILL ULTIMAGOAL HOLD UP IN THE ELEMENTS? ULTIMAGOAL is made up of thick heavy-duty galvanized steel tube with an all-weather white powder coating. ULTIMAGOAL netting is made up of a unique white all-weather material and web design to stand up to the elements (sun, rain, wind, etc..). Also, surrounding each of the four nets is a resilient red border rope for extra robust rebounding and superior visual target training. ULTIMAGOALs frames easily attach together by hardened steel bolts with an adjoining black ball nut for easy assembly / disassembly. ULTIMAGOAL netting simply attaches to each frame with our durable galvanized steel springs. ULTIMAGOAL - Ultimate Durable Goal!

- WEATHER PROOFING MY ULTIMAGOAL? We recommend customers use an all weather grease or lubricant (ex. WD-40, All-Weather-Grease) on all steel connections of ULTIMAGOAL. All tube insert ends should be greased/lubricated, all bolts & ball nuts should be greased/lubricated. Weatherproofing your ULTIMAGOAL will make it easier for setup and breakdown. Plus, it will extend the life of ULTIMAGOAL and its parts.

- WHAT AGE CAN UTILIZE ULTIMAGOAL? All ages can develop their ball skills with ULTIMAGOAL. Challenging youth, high school, college, even the most skilled soccer Players / Goalies. ULTIMAGOAL is currently used by Professional Players and Clubs world wide. CAUTION: ULTIMAGOAL always recommends trainees to have a certified coach or trainer assisting when training with ULTIMAGOAL.

- IS ULTIMAGOAL PORTABLE? ULTIMAGOAL has a Portable Mode, so it's perfect for quick breakdown for vehicles and storage facilities. ULTIMAGOAL's four frames simply fold together in a pancake formation and can be slid into the back of a vehicle or hung on a storage wall. Now, ULTIMAGOAL frames can be broken down beyond Portable Mode. By utilizing the ULTIMAGOAL spring button release technology, you can now break down the frames to an extremely small size, for almost any portable application. CAUTION: Always use caution when transporting or storing; ULTIMAGOAL equipment must always be secured when transporting or storing, inside or outside for safety purposes.

- HOW DO I USE THE BACK-PASSER-BAR? The Back-Passer-Bar's main use is as a one-touch passing bar to develop touch. It is used for rebounding the ball to the trainee smoothly on the ground surface and used repetitively as a one-touch sparring partner. Assembling ULTIMAGOAL into this one-touch practice trainer develops the trainee only when the trainee gives a proper ground pass to the Back-Passer-Bar. So, the Back-Passer-Bar forces the trainee to use touch and control when ground passing. Incredibly, this repetition ultimately grooms the trainees passing abilities and one-touch skills. CAUTION: Always, store the Back-Passer-Bar away from ULTIMAGOAL and in a safe place, when not in use.

- WHY ARE THE BACK-PASSER-BAR BOLTS TOO SHORT? The Back-Passer-Bar has two (2) Bolts which are longer than the remaining short eight (8) Bolts. Check the sizes of all the Bolts and you will find two (2) Bolts longer. The short eight (8) Bolts are used for the ULTIMAGOAL Frames and the two (2) longer Bolts are specifically used for the Back-Passer-Bar.

- WHAT ARE THE BLACK PLASTIC ZIP TIES FOR? ULTIMAGOAL has added Black Plastic Zip Ties for extra reinforcement of the Netting. The Black Plastic Zip Ties are to be fastened around each spring and the border of each Net. For installation information, please follow the instructions in the ULTIMAGOAL Manual(Page #9 - Tie Strap Assembly).

- NETTING - HOW DO I GET MAXIMUM NETTING TENSION? ULTIMAGOAL is preset to give you a rebound with the same speed as your initial kick into it. But, you have the ability to create a stronger tension, which gives you a stronger rebound. To increase tension, you have to take the frame you want to increase the tension on and pull the nettings next square in around each spring hook on the top or bottom of the frame, make sure to pull the squares into the entire row of springs on the top or bottom of the frame. Then choose one side of the frame to perform the same increase of tension. Pull the nettings next square in around each spring hook on one of the sides of the frame. Now, you will have extreme rebounding tension.

- HOW DO YOU MOVE ULTIMAGOAL AROUND? Always, maneuver or pull ULTIMAGOAL on its corner angles or heels. ULTIMAGOAL is safe and easily movable on any surface, even for kids.

- CAN WE PURCHASE QUANTITIES OF ULTIMAGOAL'S AT A DISCOUNT? Yes, we have Soccer Schools, clubs, camps and Sports Centers purchasing ULTIMAGOAL at Quantity Discounts - For more information - email us at - Sales@ULTIMAGOAL.com

- DOES ULTIMAGOAL SELL THROUGH RETAILERS? ULTIMAGOAL is researching the possibility of branching out to Retailers. Please send an email to ULTIMAGOAL if your Retail Establishment is interested in reselling ULTIMAGOAL - Sales@ULTIMAGOAL.com